cancel
Showing results for 
Search instead for 
Did you mean: 

No verification code received from purecard.

Highlighted
Hooked
Posts: 6
Registered: ‎15-09-2020

Re: No verification code received from purecard.

Have also raised a ticket with Plusnet that is now 8 days old with no response although they say they will respond in 5 working days or less.

Zero support is definitely not doing your customers proud Plusnet.

 

Highlighted
Hooked
Posts: 6
Registered: ‎15-09-2020

Re: No verification code received from purecard.

And unsurprisingly the support response when finally they got back to me was the same parrot response repeated over and over here....that I should contact PureCard,

Obviously I had very clearly stated that I have been trying to do for the past 6 weeks.and Purecard are not responding.

Have requested a deadlock code to complain to the Ombudsman  but pretty much sure they'll not supply one so I have to wait the full 8 weeks before I can raise this complaint.