No service at all
Can't get broadband as there's a fault on the line taking 4 months to fix and counting, engineers not turning up for their appointment, if you're not there for the engineer it's a £50 fine but we wait in for 2 days and no one shows, no compensation, how is that fair?
Also, if engineers aren't turning up to customer appointments I assume they won't be turning up to any other appointments either therefore no work is being done, do the engineers actually exist or is there not enough engineers to do the job and customers are just being fobbed off?
this is a strange way to run a company is it not?
Re: No service at all
Hi there, I've replied to your other post regarding this here https://community.plus.net/t5/Plusnet-Feedback/Total-lack-of-service/m-p/1388209