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No remote listing returned from ccgi webspace

UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

No remote listing returned from ccgi webspace

Is anyone else having this problem?
Im connecting to the free ccgi webspace I have with my Broadband, using FireFTP (Firefox addin) and no remote listing is returned (tried with CoreFTP aswell - same results).
Because of this I cant upload anything. because I cant navigate anywhere because the directories dont exist as far as my FTP app is concerned.
The sites on my free webspace, are all present and correct when accessed via the normal way (http).
Theres no service issue mentioned on the service status page.
5 REPLIES 5
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: No remote listing returned from ccgi webspace

Yep, confirmed there is a problem with FTP (to the Force9 server in my case). HTTP access working fine.
Using FileZilla, username is accepted but entering the password results in 530 Login incorrect followed by Critical error and Could not connect to the server. Going to raise a ticket.
Edit: ticket number #61662964
David
jtonline
Grafter
Posts: 83
Thanks: 9
Registered: ‎21-03-2008

Re: No remote listing returned from ccgi webspace

Ah, I'm getting the same issue with PlusNet CCGI space, and raised a support ticket before coming here.  I thought it was something to do with my recent upgrade to fibre, but that seems unlikely now I've read this thread.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No remote listing returned from ccgi webspace

Should now be sorted, we've tested our own accounts and can get the directory listings again.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: No remote listing returned from ccgi webspace

Yes, FTP access working again. Smiley
David
David
UncleZen
Rising Star
Posts: 111
Thanks: 16
Fixes: 2
Registered: ‎15-08-2008

Re: No remote listing returned from ccgi webspace

Thanks working for me too.  Smiley