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No Service Status

Midnight_Caller
Rising Star
Posts: 4,154
Thanks: 9
Fixes: 1
Registered: ‎15-04-2007

No Service Status

Hi All
There is no Service Status on the service outage on:

  • PlusNet

  • Payh as you host


Wen I try going to my forum at: www.dhea-forum.org.uk I get this Error Message:
Quote
Database Error: Table 'dhfrm_log_online' is read only
File: /var/www/vhosts/dhea-forum.org.uk/httpdocs/Sources/Subs.php
Line: 2536Database Error: Table 'dhfrm_sessions' is read only
File: /var/www/vhosts/dhea-forum.org.uk/httpdocs/Sources/Load.php
Line: 2013

The forum went off line at approximately 03:40, plus all of PlusNet's hosted sites, and PlusNet portal, the portal, ans hosted sites went back on line approximately 04:08, but as of writing my forum is still off line and the time is 05:20 on 10 November 2010
9 REPLIES 9
Midnight_Caller
Rising Star
Posts: 4,154
Thanks: 9
Fixes: 1
Registered: ‎15-04-2007

Re: No Service Status

Still no Service Announcement by PlusNet or Pay As You Host.
Last Service Announcements by Pay As You Host:
Service Status
http://servicestatus.net
Last Post was on: 06th of October 2010, 14:29:04
Service Issues
http://servicestatus.net/index?category=issues
Last Post was on: 23rd of June 2010, 09:06:01
My forum is still off line at time of writing.   Angry
[Edit]   Spelling
[Edit]
I have Phone PlusNet 2 times now to resolve this problem.
Plus the forum is still off line at: 06:54
artmo
Community Veteran
Posts: 19,518
Thanks: 487
Registered: ‎12-08-2007

Re: No Service Status

Gary, I had problems logging on this morning but everything seems to be back to normal again now.
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007
Midnight_Caller
Rising Star
Posts: 4,154
Thanks: 9
Fixes: 1
Registered: ‎15-04-2007

Re: No Service Status

Update everything is back to normal now!
[Edit]
@pierre, none of them should affect me.
[Edit]
Still no Service Announcement by PlusNet or Pay As You Host.
[Edit]
Because of my forum been off line I have not received my log files by email today.  Angry
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: No Service Status

why wouldnt this one?
Quote
Posted on: Tuesday 9 November 2010, 16:39
When's this work happening?
Early tomorrow morning, 10th November.
What does it affect?
Broadband connectivity.
How long will it take?
Up to six hours.
What does the work involve?
We've received notification from our suppliers about a period period of scheduled maintenance that they are carrying out across multiple exchanges during the early hours of tomorrow morning.
Am I likely to notice the work?
Possibly. We've been advised that approximately 3000 of our customers will experience a two hour outage at some point during the maintenance window.
Chris
Legend
Posts: 17,724
Thanks: 598
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Registered: ‎05-04-2007

Re: No Service Status

@Pierre
It's not his connection that Gary was having problems with, it was a hosted website.
@Gary
The post below should explain the outage, although the timescales were slightly out and in hindsight we should have posted it to servicestatus.net too.
http://usertools.plus.net/status/archive/1289312109.htm
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
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Registered: ‎04-04-2007

Re: No Service Status

Quote from: Chris
The post below should explain the outage, although the timescales were slightly out and in hindsight we should have posted it to servicestatus.net too.
http://usertools.plus.net/status/archive/1289312109.htm

That's not the work that caused the network blip. It's actually this work. I'm trying to find out why we were given the wrong timings, however I doubt it would have made a great deal of difference anyway as we weren't expecting any fall-out (as per the planned maintenance description).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Midnight_Caller
Rising Star
Posts: 4,154
Thanks: 9
Fixes: 1
Registered: ‎15-04-2007

Re: No Service Status

@pierre, I do not have ADSL or any kind of broadband from PlusNet, my broadband is from NTL/Virgin Media by Cable Modem.
@Bob, Your broadband infrastructure should not affect me.
[Enit]
Still no Service Announcement by PlusNet or Pay As You Host on what went wrong from: 03:40 approximately to 08:00 approximately
Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: No Service Status

Quote
@Bob, Your broadband infrastructure should not affect me.

However as there was a problem with the planned maintenance it *did* impact you.

Quote
Still no Service Announcement by PlusNet or Pay As You Host on what went wrong from: 03:40 approximately to 08:00 approximately

There was a planned maintenance made as both mine and Bob's reply show.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.