No Service Status
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No Service Status
10-11-2010 5:21 AM
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There is no Service Status on the service outage on:
- PlusNet
- Payh as you host
Wen I try going to my forum at: www.dhea-forum.org.uk I get this Error Message:
Quote Database Error: Table 'dhfrm_log_online' is read only
File: /var/www/vhosts/dhea-forum.org.uk/httpdocs/Sources/Subs.php
Line: 2536Database Error: Table 'dhfrm_sessions' is read only
File: /var/www/vhosts/dhea-forum.org.uk/httpdocs/Sources/Load.php
Line: 2013
The forum went off line at approximately 03:40, plus all of PlusNet's hosted sites, and PlusNet portal, the portal, ans hosted sites went back on line approximately 04:08, but as of writing my forum is still off line and the time is 05:20 on 10 November 2010
Re: No Service Status
10-11-2010 6:45 AM
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Last Service Announcements by Pay As You Host:
Service Status
http://servicestatus.net
Last Post was on: 06th of October 2010, 14:29:04
Service Issues
http://servicestatus.net/index?category=issues
Last Post was on: 23rd of June 2010, 09:06:01
My forum is still off line at time of writing.

[Edit] Spelling
[Edit]
I have Phone PlusNet 2 times now to resolve this problem.
Plus the forum is still off line at: 06:54
Re: No Service Status
10-11-2010 7:32 AM
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Re: No Service Status
10-11-2010 7:36 AM
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Re: No Service Status
10-11-2010 8:43 AM
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[Edit]
@pierre, none of them should affect me.
[Edit]
Still no Service Announcement by PlusNet or Pay As You Host.
[Edit]
Because of my forum been off line I have not received my log files by email today.

Re: No Service Status
10-11-2010 9:07 AM
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Quote Posted on: Tuesday 9 November 2010, 16:39
When's this work happening?
Early tomorrow morning, 10th November.
What does it affect?
Broadband connectivity.
How long will it take?
Up to six hours.
What does the work involve?
We've received notification from our suppliers about a period period of scheduled maintenance that they are carrying out across multiple exchanges during the early hours of tomorrow morning.
Am I likely to notice the work?
Possibly. We've been advised that approximately 3000 of our customers will experience a two hour outage at some point during the maintenance window.
Re: No Service Status
10-11-2010 9:29 AM
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It's not his connection that Gary was having problems with, it was a hosted website.
@Gary
The post below should explain the outage, although the timescales were slightly out and in hindsight we should have posted it to servicestatus.net too.
http://usertools.plus.net/status/archive/1289312109.htm
Re: No Service Status
10-11-2010 9:33 AM
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Quote from: Chris The post below should explain the outage, although the timescales were slightly out and in hindsight we should have posted it to servicestatus.net too.
http://usertools.plus.net/status/archive/1289312109.htm
That's not the work that caused the network blip. It's actually this work. I'm trying to find out why we were given the wrong timings, however I doubt it would have made a great deal of difference anyway as we weren't expecting any fall-out (as per the planned maintenance description).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: No Service Status
10-11-2010 10:04 AM
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@Bob, Your broadband infrastructure should not affect me.
[Enit]
Still no Service Announcement by PlusNet or Pay As You Host on what went wrong from: 03:40 approximately to 08:00 approximately
Re: No Service Status
10-11-2010 10:26 AM
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Quote @Bob, Your broadband infrastructure should not affect me.
However as there was a problem with the planned maintenance it *did* impact you.
Quote Still no Service Announcement by PlusNet or Pay As You Host on what went wrong from: 03:40 approximately to 08:00 approximately
There was a planned maintenance made as both mine and Bob's reply show.
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