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New domain, cannot see pages that are in username.plus.com

AndyR
Grafter
Posts: 51
Registered: ‎07-08-2007

New domain, cannot see pages that are in username.plus.com

Good afternoon
Anyone help in getting domain to point at the username.plus.com.
I have set it up the configuration within the domain names setting but the domain has a 404 page error.
I am looking from a friends pc to make sure it was not a cache problem.
It did work but I deleted the original index.htm and replaced with my own in htdocs. username.plus.com works fine.
I did try to connect to ftp.plus.com using Font Page 2003 without success. I have now activated FP extensions and am waiting for the e-mail.
regards
Andrew
ps it is only a work in progress index.htm to start with plus a few image files in another directory.

4 REPLIES 4
Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: New domain, cannot see pages that are in username.plus.com

I've had a look at your account and think I've found the problem. You had set the folder for the domain to /username.plus.com, this effectively meant that when someone tried to browse to www.domain.co.uk it was looking at www.username.plus.com/username.plus.com
I've removed the folder details, your domain should start point directly to www.username.plus.com in around 4 hours.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
AndyR
Grafter
Posts: 51
Registered: ‎07-08-2007

Re: New domain, cannot see pages that are in username.plus.com

Thank you
I will try later
regards
Andrew
AndyR
Grafter
Posts: 51
Registered: ‎07-08-2007

Re: New domain, cannot see pages that are in username.plus.com

Thanks
That works a treat, now starting to work on the site pages.
regards
Andrew Grin
Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: New domain, cannot see pages that are in username.plus.com

Good to hear, shout up if you have any other queries.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.