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New .co.uk domain
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New .co.uk domain
22-05-2012 12:34 PM
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Hi
What are the limitations on doing this .,., .,I chose the opt in and selected a domain that is not registered and then get an error .. I raised a ticket and got a ludicrously ambiguous reply .. that my account doesn't support it
***************************************************************************************************************************************************************************************************************
OK .. so i now get a response that I can have a domain that can be used for email but has no web space which is what I want .. and then they tell me that I can't really because its broken ..
[font=Verdana]I apologise that my previous reply was not fully clear. Our current packages (Extra and Value) do not offer the functionality of hosting a domain. Although I can confirm that you can choose to have a £1 a month new .co.uk domain added to your account, but this would not come with any webspace and could only be used for email.
Unfortunately we have a problem currently preventing our systems from registering a domain as a £1 per month option, the reference for this problem is "70057". We do not currently have a projected fix date for this issue at this time.
Once the problem is resolved we will be able to register a £1 a month domain if you wish, I would advise contacting us in a couple of months to see if the internal issue has been resolved.
Apologies for any inconvenience this may cause.[/font]
Plusnet ... PLEASE remove this option from the portal so nobody else wastes their time trying to get a service that you cannot provide
What are the limitations on doing this .,., .,I chose the opt in and selected a domain that is not registered and then get an error .. I raised a ticket and got a ludicrously ambiguous reply .. that my account doesn't support it
***************************************************************************************************************************************************************************************************************
OK .. so i now get a response that I can have a domain that can be used for email but has no web space which is what I want .. and then they tell me that I can't really because its broken ..
[font=Verdana]I apologise that my previous reply was not fully clear. Our current packages (Extra and Value) do not offer the functionality of hosting a domain. Although I can confirm that you can choose to have a £1 a month new .co.uk domain added to your account, but this would not come with any webspace and could only be used for email.
Unfortunately we have a problem currently preventing our systems from registering a domain as a £1 per month option, the reference for this problem is "70057". We do not currently have a projected fix date for this issue at this time.
Once the problem is resolved we will be able to register a £1 a month domain if you wish, I would advise contacting us in a couple of months to see if the internal issue has been resolved.
Apologies for any inconvenience this may cause.[/font]
Plusnet ... PLEASE remove this option from the portal so nobody else wastes their time trying to get a service that you cannot provide
Message 1 of 5
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4 REPLIES 4
Re: New .co.uk domain
22-05-2012 9:11 PM
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And why, indeed, would you want to pay £1 a month for a .co.uk when you can get one for a quarter of that elsewhere!
Message 2 of 5
(235 Views)
Re: New .co.uk domain
23-05-2012 2:08 PM
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Thanks for the heads up markshaw, I've flagged this for internal attention as that really does need sorting. Sorry about the hassle there, not a lot I can do to help at the moment I'm afraid but we'll see what happens.
Message 3 of 5
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Re: New .co.uk domain
12-11-2012 10:04 PM
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This problem STILL exists as of 12th November 2012 - with no ETA 😞
How the hell can I do DNS changes for my website now:-(
How the hell can I do DNS changes for my website now:-(
Message 4 of 5
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Re: New .co.uk domain
13-11-2012 7:45 AM
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Do not understand from the OP how the DNS is affected.
Message 5 of 5
(235 Views)
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