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New Domains

g00se
Newbie
Posts: 2
Registered: ‎16-05-2014

New Domains

Hi,
I've just had a domain name I had registered elsewhere transferred to my account (stevewcox) but I cannot seem to access any website config pages and the site www.stevewcox.plus.com is not acessible (and neitehr is the transferred over domain).
Thanks
3 REPLIES 3
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: New Domains

Do you actually have webspace included in your account
The reason for asking is that Plusnet residential accounts haven't had webspace included for a long time
g00se
Newbie
Posts: 2
Registered: ‎16-05-2014

Re: New Domains

Very possibly - but the transfer and hosting process didn't give the option to purchase hosting and I was charged quite a fair bit for the process. The system also says the domain is now hosted.
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: New Domains

If you transferred it did you transfer it to http://www.payh.co.uk/ as that appears to be the only option and certainly wouldn't give the option of the site you referred to in the opening post
EDIT
I just realised that you can register a domain with your Plusnet account but this doesn't include webspace unless your account specifically includes it and, other than historic accounts, that is business accounts  http://www.plus.net/support/hosting/domains/cost-and-allowances.shtml
Hosting in this case apparently means having an email based on that account