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Nest thermostat 3-gen on 2704N

renton678
Newbie
Posts: 1
Registered: ‎05-08-2018

Nest thermostat 3-gen on 2704N

I am struggling to connect my NEST thermo to a new plusnet router (2704N). I've tried to follow all the guidance from Nest but with no luck. Anyone else had similar problems?

 

tia!

4 REPLIES 4
gleneagles
Community Veteran
Posts: 10,782
Thanks: 2,286
Fixes: 16
Registered: ‎02-08-2007

Re: Nest thermostat 3-gen on 2704N

No problems connecting mine but how far is your thermostat from the router ?

We are born into history and history is born into us.
LifeonMars
Seasoned Pro
Posts: 385
Thanks: 131
Fixes: 12
Registered: ‎07-04-2016

Re: Nest thermostat 3-gen on 2704N

I know this wont help you, but I have no problem connecting mine using a BT Smart Hub with plusnet

Have you separated the 2.4 and 5 GHz Bandwidths etc. using the correct passwords. etc and tried connecting on either Bandwidth.

Baldrick1
Seasoned Hero
Posts: 6,516
Thanks: 2,938
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Registered: ‎30-06-2016

Re: Nest thermostat 3-gen on 2704N

@LifeonMars

The OP has a 2704 a.k.a single band Hub Zero.

LifeonMars
Seasoned Pro
Posts: 385
Thanks: 131
Fixes: 12
Registered: ‎07-04-2016

Re: Nest thermostat 3-gen on 2704N

 


@Baldrick1 wrote:

 

The OP has a 2704 a.k.a single band Hub Zero.



The OP  will not be able to try on 5GHz then  Grin