With the large number of complaints on this Forum re the broadband service and awful customer service complaining to OFCOM is very easy these days and allow them to build up a picture of scale of PlusNet's problem
Register a complaint by phoning 0300 123 3333 or 020 7981 3040 ( they answered in 1 min this morning!)
of online at http://consumers.ofcom.org.uk/complain/phone-and-broadband-complaints/service-problems/
I have complained about the packet loss fault , on-going speed management and awful customer service of 100 min plus answer times
Please add yours.
