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NEW GROUP COMPLAINT to OFCOM - Speeds/Customer service/demand managements/faults

mtwbath
Dabbler
Posts: 22
Thanks: 18
Registered: ‎10-09-2015

NEW GROUP COMPLAINT to OFCOM - Speeds/Customer service/demand managements/faults

With the large number of complaints on this Forum re the broadband service and awful customer service complaining to OFCOM is very easy these days and allow them to build up a picture of scale of PlusNet's problem

Register a complaint by phoning 0300 123 3333 or 020 7981 3040  ( they answered in 1 min this morning!)

of online at  http://consumers.ofcom.org.uk/complain/phone-and-broadband-complaints/service-problems/

 

I have complained about the packet loss fault , on-going speed management and awful customer service of 100 min plus answer times

Please add yours.  

 

1 REPLY 1
Strat
Moderator
Moderator
Posts: 30,403
Thanks: 3,350
Fixes: 505
Registered: ‎14-04-2007

Re: NEW GROUP COMPLAINT to OFCOM - Speeds/Customer service/demand managements/faults

Moderator's note by Dick (Strat) Topic locked in favour of duplicate here .

Customer and Forum Moderator. Windows 10 Firefox 88.0.1 (64-bit)