My Madasafish/ freenetname domain expires soon
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My Madasafish/ freenetname domain expires soon
14-05-2020 1:10 PM
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Hi, Can anyone help me?
My domain name was set up when I was with Freenetname / Madasafish, it expires in a couple of weeks - do Plusnet renew this automatically?
Kind regards
David
Re: My Madasafish/ freenetname domain expires soon
14-05-2020 1:41 PM
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@GoSquirrel I think the domain renewal is still manual. Hopefully one of the Help Team will see this and request the renewal.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: My Madasafish/ freenetname domain expires soon
14-05-2020 1:47 PM
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Thanks MisterW - I do hope so - unfortunately two years ago they did not auto renew it. I had to raise a ticket when Nominet emailed stating that the domain had expired already!
Can a Plusnet tech confirm the renewel process please.
Many thanks again 😀
David.
Re: My Madasafish/ freenetname domain expires soon
14-05-2020 1:55 PM
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@GoSquirrel if it doesn't get picked up in the next few days, then post back on here and I'll try and prod someone.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: My Madasafish/ freenetname domain expires soon
14-05-2020 2:21 PM
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Thanks, much appreciated.
Re: My Madasafish/ freenetname domain expires soon
18-05-2020 11:39 AM
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Hi MisterW
No joy with any feedback from Plusnet - could you prod as suggested!
Many thanks again
David
Re: My Madasafish/ freenetname domain expires soon
18-05-2020 3:39 PM
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Hi MisterW,
Update! All sorted now - I managed to speak to someone in support and they have confirmed renewal!
Thanks for your offer of help, much appreciated
David
Re: My Madasafish/ freenetname domain expires soon
18-05-2020 4:19 PM
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No problem. Sorry I missed your earlier post but glad you got it sorted.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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- Re: My Madasafish/ freenetname domain expires soon