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Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

adgroom1966
Newbie
Posts: 2
Registered: Monday

Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

How do I move my domain name to another hosting provider and changing my @thegroombridges.co.uk / woppit@madasafish.com ISP tag to LIVEDOMAINS
9 REPLIES 9
Townman
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Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

The processes are different.

*.uk domains just require the existing registrar to change the ISP tag - as staffer will pick this up and make contact to arrange that.

.com is more messy - that needs a migration code request - again I think a staffer can process that.

@plusnettony - is this all your space please?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
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Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS


Moderators Note


This topic has been moved from eMail to Everything Else 

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adgroom1966
Newbie
Posts: 2
Registered: Monday

Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

How will I know when this has been done so I can proceed with the new host ?
Thank you
jab1
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Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

@adgroom1966 You will receive a message , either on the forum, or via PM, asking for details, from staff member, and they will then keep you informed.

John
plusnettony
Plusnet Help Team
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Registered: ‎24-07-2014

Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

For accountability and authority I need a ticket on your account where the domain is held. If you can raise that and then post or PM me the ticket, I can do that for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Townman
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Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

@plusnettony 

Users cannot raise tickets themselves.

@adgroom1966 

This needs to be done by a staff member, either via the forum or by calling the support centre.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
The Full Monty
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Registered: ‎24-02-2012

Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

@plusnettony I didn't think customers could raise tickets these days?

John
plusnettony
Plusnet Help Team
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Registered: ‎24-07-2014

Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS

There are ways, but I'll create this ticket in a moment.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
plusnettony
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Registered: ‎24-07-2014

Re: Moving my domain name to another hosting provider and changing my ISP tag to LIVEDOMAINS


@adgroom1966 wrote:
How do I move my domain name 

 

I've raised a ticket on the MAAF portal - 251807548 - if you could please reply with the domain, tag and authority and PM me (with that ticket number) I'll sort it for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team