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Moving house, HELP!

iruhaku101
Hooked
Posts: 6
Registered: ‎03-12-2017

Moving house, HELP!

So I'll be moving house in the next two weeks to a new build property, I've tried to check Plusnet, BT and BTwholesale but apparently "Broadband isn't available at your property" so guess I'm stuck? Don't know who to phone to enquire about it as Plusnet will only go with BT's systems and BT says it isn't there, surely it will be though? 😓
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2 REPLIES 2
Browni
Aspiring Hero
Posts: 2,550
Thanks: 964
Fixes: 51
Registered: ‎02-03-2016

Re: Moving house, HELP!

Speak to the developer to see what arrangements are in place for phone/broadband.
Ex-Plusnetter now living life in the G,fast lane!
bmc
Aspiring Champion
Posts: 1,368
Thanks: 327
Fixes: 17
Registered: ‎28-02-2017

Re: Moving house, HELP!

@iruhaku101

A guinea pig at last to test the system!!!

 

Your new build property will have a UPRN - I found mine by running an address search on the Planning page of my local council website. The DSL Checker can use this number. I've been waiting for somebody with a new build address to see what it says when the usual methods don't work.

https://www.btwholesale.com/pages/static/uprn.htm

http://www.dslchecker.bt.com/adsl/adslchecker.welcome

 

Brian