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Move domain name from Plusnet (madasafish) to new provider

FIXED
seashell
Newbie
Posts: 4
Thanks: 2
Registered: ‎13-05-2022

Move domain name from Plusnet (madasafish) to new provider

Hello, 

I need to request changing my IPS tag for a .co.uk domain that was originally Freenetname, then Madasafish, and now Plusnet (I have read a number of these requests in the forum) however as I do not have a Plusnet account as such, aside from this one on the community, I cant raise a ticket to request the change... Help please.

 

Simon.

7 REPLIES 7
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,900
Thanks: 886
Fixes: 221
Registered: ‎27-04-2007

Re: Move domain name from Plusnet (madasafish) to new provider

Hi there Simon, I'll get that sorted for you. Can you drop me a private message with the domain name and the IPS tag please?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
seashell
Newbie
Posts: 4
Thanks: 2
Registered: ‎13-05-2022

Re: Move domain name from Plusnet (madasafish) to new provider

Thank you Adam this is really appreciated, however I am receiving an error message saying I do not have the permissions to send a PM ? will try again.

Simon.

Tags (1)
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,349
Fixes: 1,603
Registered: ‎21-04-2017

Re: Move domain name from Plusnet (madasafish) to new provider

Hi Simon, 

I believe you need to make a certain number of posts to be able to PM. However I believe I've found your account from your email address in your forum profile and I've raised ticket 224540875 you can reply to by going Here.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
seashell
Newbie
Posts: 4
Thanks: 2
Registered: ‎13-05-2022

Re: Move domain name from Plusnet (madasafish) to new provider

Amazing, thanks. I've updated the ticket with the relevant details.

Thank you Plusnet team.

 

Simon.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,349
Fixes: 1,603
Registered: ‎21-04-2017

Re: Move domain name from Plusnet (madasafish) to new provider

Fix

Cool no problem Simon, I've raised the task now (ref: INFOPS-77322) and I'll let you know when they've done it for you. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
seashell
Newbie
Posts: 4
Thanks: 2
Registered: ‎13-05-2022

Re: Move domain name from Plusnet (madasafish) to new provider

Awesome work team Plusnet, many thanks go's to @Gandalf for his super efforts. High five my friend.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,349
Fixes: 1,603
Registered: ‎21-04-2017

Re: Move domain name from Plusnet (madasafish) to new provider

Sweet, no worries at all Simon! Happy to help. 

Just let me know once you've changed the nameservers of your domain and I'll make sure it's removed from our systems. 

Cheers

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet