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Mix up with PN and JTN?
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Mix up with PN and JTN?
26-09-2013 12:36 PM
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I've just been advised on a Plusnet ticket that my domain is due for renewal soon (October).
I moved it to JTN in July and paid them leaving it hosted at PN , it is showing on JTN's control panel as "Your domain name is due to expire on 25-07-2015"
When I do a whois it tells me the expiry date is 14-Oct-2013.
I was afraid this would happen.
Can a DC member please have a look at it.
Thanks.
Edit: Ticket number 74998643
I moved it to JTN in July and paid them leaving it hosted at PN , it is showing on JTN's control panel as "Your domain name is due to expire on 25-07-2015"
When I do a whois it tells me the expiry date is 14-Oct-2013.
I was afraid this would happen.
Can a DC member please have a look at it.
Thanks.
Edit: Ticket number 74998643
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Re: Mix up with PN and JTN?
27-09-2013 9:44 AM
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Re: Mix up with PN and JTN?
27-09-2013 11:03 AM
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Thanks Adam but I'm still not clear who and what I am paying for the renewal of my domain in October.
JTN and £9.99 or PN and £52.88.
JTN and £9.99 or PN and £52.88.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 3 of 5
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Re: Mix up with PN and JTN?
27-09-2013 3:11 PM
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Hi Strat,
That should have been picked up for you and I believe the domain on your PN account should now be set to hosting only which'll prevent this from happening again. Really sorry about that though.
That should have been picked up for you and I believe the domain on your PN account should now be set to hosting only which'll prevent this from happening again. Really sorry about that though.
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Re: Mix up with PN and JTN?
27-09-2013 3:14 PM
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Thanks very much Matt.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 5 of 5
(472 Views)
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- Mix up with PN and JTN?