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Missing webstats 19th June

jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Missing webstats 19th June

Hi guys,
I'm just about to post a service staus regarding missing webstats for yesterday. We're running it now so they should be populated later this morning or early this afternoon, so just a heads up that we're aware.
Jojo Smiley
2 REPLIES 2
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Missing webstats 19th June

Thanks Joanne.
Webstats went for quite a long time without significant problems. Recently though, they have been generated relatively late in the morning (approximately 7.30am) rather than at 4.30 am which was the norm during the period when things ran smoothly. Over the past month of so they have frequently not been generated at all - until someone spots it.
There used to be a system whereby the script was run automatically early on, and then another script run later to check whether the stats generation process had completed, and if it hadn't, flagged it up to the technical staff.
Are those systems/scripts still in place? If not, can they be reinstated?
Tony
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Missing webstats 19th June

Hi Tony,
It is being run as it was but  we have an open problem (71628) which means they are taking longer to process. Also, webstats have populated for yesterday now and I've updated the service status.
Jojo Smiley