McAffee download
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McAffee download
01-08-2018 7:24 PM
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I am unable to download McAffee on my mobile or my tablet as says not compatible.
What do I do to get McAffee
Re: McAffee download
01-08-2018 7:43 PM
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I have just switched to Plusnet today from BT so would really appreciate some help
Thank you
Re: McAffee download
01-08-2018 8:24 PM
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I believe Plusnet only support the PC version and not the IOS and Android versions too. You would have an option to text the download link if it was the mobile version usually.
Not sure whether the serial number provided on the download page will activate on the McAfee client installed from the relevant app/play store though - possibly worth a try,
Re: McAffee download
01-08-2018 9:11 PM
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That's a bit of a pain. I didn't realise that. When I was with BT (I know Plusnet is part of BT) I at least had it on my android phone
Re: McAffee download
01-08-2018 9:25 PM
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I noticed that too and thought all McAfee products covered mobile now to be honest. It was a bit of a surprise when I only saw the monitor and no mobile device options on the McAfee download page
Luckily for me, I have just moved away from McAfee to Trend Micro (found a site that sells a 5 device 2 year licence that covers PC and mobile for less than £9 for the top package) as I started to get performance issues with McAfee on my PC. You could try the free Sophos Mobile Security if it is available for your device. The company is highly rated in the enterprise sphere for producing low resource decent quality AV products. Just trialling it on my work Android Samsung Galaxy S6 but so far things look positive.
Re: McAffee download
02-08-2018 10:24 AM
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Hi @Catwoman,
@VinceMarsters you're right on this - just a bit of further information for the both of you;
Supported Operating Systems
Windows XP (32 bit)
Windows Vista (32 and 64 bit)
Windows 7 (32 and 64 bit
Windows 8 & 8.1 (32 and 64 bit)
Windows 10 (32 and 64 bit)
Not compatible with;
Linux, Apple Macs, tablets or phones.
Sorry if this has caused you any inconvenience
Thanks
Re: McAffee download
02-08-2018 12:47 PM
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It is possible to purchase McAfee Total Protection for an unlimited of devices (for all platforms) for little different to the annual cost of the Plusnet charges.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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