Showing results for 
Search instead for 
Did you mean: 

Master Socket move request

Posts: 1
Registered: ‎10-11-2023

Master Socket move request

Hi  would like to arrange to have the master socket in the house moved. I have seen a few requests on these forums to start this process.

Aware of the cost and it being a request to open reach.

Thanks in advance 😊

Posts: 11,174
Thanks: 4,928
Fixes: 401
Registered: ‎30-06-2016

Re: Master Socket move request

Moderator's note:
Thread moved from Home Phone to Everything Else.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Aspiring Hero
Posts: 2,957
Thanks: 894
Fixes: 45
Registered: ‎28-02-2017

Re: Master Socket move request


Are you aware you'll loose your phone line by the end of 2025 at the latest?


If you can get FTTP the Master Socket will become redundant. If you're stuck on FTTC then it's still used for then internet signal from the cabinet to your house.



Plusnet Help Team
Plusnet Help Team
Posts: 240
Thanks: 88
Fixes: 11
Registered: ‎02-05-2023

Re: Master Socket move request

Hi @swmatthews005 If you wish to go a head with the master socket relocation, you'd need to give us a call due to needing to make a payment. This is something we're unable to do via the Forum.

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team