Maintaining PlusNet hosting from a non-PlusNet Phone Line

[#1]

I've also lost the ability to FTP to the CCGI host using Filezilla.  It worked fine before the DNS redirect, now I get an error message:
Connection attempt failed with "ECONNREFUSED - Connection refused by server".

[#2]

Thanks, I can see my website at the domain address now
However, I still can't FTP into the hosting space.  I've tried resetting the password, but still no joy.
Status:      Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error:        Could not connect to server

[#3]

Right, I'ver reread the very small print and I see that the FTP port should be 80 and not the default 21.
I've changed the port to 80 and now I'm getting:
Status:      Connection established, waiting for welcome message...
Error:        Connection timed out
Error:        Could not connect to server

[#4]

Hi Support, is there anybody there?  It all seems to have gone quiet.  No response on this forum or via the support ticket system.
Getting really frustrated with the FTP problem.  I tried to just the Control Panel file management panel to update the site, but it seems that you can't upload a directory of files - agghhh
Might just have to give Greg at Chilling a call, this is driving me crazy!

[#5]

Good news that the DNS has propagated, I'm confused as to why you can't log in via FTP though. When you log in to the control panel, have you been to FTP Manager and set a master FTP password?

[#6]

Chris, you are confused - how do you think I feel.
Maybe the easy question first?  Can I FTP to my Plusnet (Force9) CCGI hosting space from a non-Plusnet phone line?
And yes, Support set a password for me which didn't work, I've reset the password and I've even created a new user with a new password!
Hosting Control Panel works fine, but outside of this, a brick wall.  I FTP'ed the site to the CCGI space successfully before the DNS redirect.  I've got a support ticket in too so you can read back if you need to.

[#7]

Discussion moved to another thread with a more appropriate title.
http://community.plus.net/forum/index.php/topic,134072.0.html

[#8]

locked in favour of linked thread