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Madasafish/ Freenetname domain expiring

Thorneyfields
Dabbler
Posts: 15
Thanks: 2
Registered: ‎19-10-2019

Madasafish/ Freenetname domain expiring

Hi - I’ve just received notification from Nominet that my domain hasn’t auto-renewed. It’s originally from Freenetname (domain is thorneyfields.co.uk). Any idea how I get this renewed?Huh

Thanks

6 REPLIES 6
electroglidekid
Dabbler
Posts: 17
Thanks: 6
Registered: ‎02-01-2018

Re: Madasafish/ Freenetname domain expiring

Mine expired a month ago and didn't get any notification until it was suspended a month after that date... Looking at nominet it needed renewing on 16th Sep 2019 (exactly 20 years after activation)

Raised a support ticket with PlusNet and been waiting 3 days, but not restored yet.. :o(

I keep chasing them but it's gone to the network team to see if they can reactivate the domain..  I've been without my main email for 3 days now.......

Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Madasafish/ Freenetname domain expiring

Hi there @Thorneyfields I've raised a task to our net-ops team to renew your domain.
This is completely free and normally takes 3-5 working days to be actioned.

 

Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Madasafish/ Freenetname domain expiring

Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Madasafish/ Freenetname domain expiring

Sorry for the repeat post @Thorneyfields I've just had an update from the task and it's actually been renewed today. 👍🏻

Thorneyfields
Dabbler
Posts: 15
Thanks: 2
Registered: ‎19-10-2019

Re: Madasafish/ Freenetname domain expiring

Brilliant- thanks

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,598
Thanks: 10,341
Fixes: 1,603
Registered: ‎21-04-2017

Re: Madasafish/ Freenetname domain expiring

No problem, let us know if there's anything else you'd need help with

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet