Madasafish/ Freenetname domain expiring

[#1]

Hi - I’ve just received notification from Nominet that my domain hasn’t auto-renewed. It’s originally from Freenetname (domain is thorneyfields.co.uk). Any idea how I get this renewed?

Thanks

[#2]

Mine expired a month ago and didn't get any notification until it was suspended a month after that date... Looking at nominet it needed renewing on 16th Sep 2019 (exactly 20 years after activation)

Raised a support ticket with PlusNet and been waiting 3 days, but not restored yet.. :o(

I keep chasing them but it's gone to the network team to see if they can reactivate the domain..  I've been without my main email for 3 days now.......

[#3]

Hi there @Thorneyfields I've raised a task to our net-ops team to renew your domain.
This is completely free and normally takes 3-5 working days to be actioned.

 

[#4]

@electroglidekid I think we've got your domain issue sorted now as per this thread: https://community.plus.net/t5/Everything-else/Freenetname-domain-expiry/m-p/1681947#M22624

[#5]

Sorry for the repeat post @Thorneyfields I've just had an update from the task and it's actually been renewed today. 👍🏻

[#6]

Brilliant- thanks

[#7]

No problem, let us know if there's anything else you'd need help with