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Madasafish Domain

darran
Dabbler
Posts: 10
Registered: ‎09-04-2011

Madasafish Domain

Have had a .co.uk domain registered with madasafish (freenetname) since 1999.
the lack of admin page on the madasafish site has not bothered be as I have index page which I can redirect for web content so never been a big hassle.
However, now that the .uk option is available, I would like to pick that up option but with a different registar, this I thought would be quite a painless task, until I needed my
admin email address, no admin portal on the madasafish site to look at, so, I thought....raise a ticket. easy enough question to ask, my admin email address on my domain.
can I get an response from the Madasafish 24/7 support? no is the answer.
has anyone else run into this issue and if so how did you resolve it?
7 REPLIES 7
Midnight_Caller
Rising Star
Posts: 4,154
Thanks: 9
Fixes: 1
Registered: ‎15-04-2007

Re: Madasafish Domain

Hi I have sent a PM to Bob Pullen to have a look.
Pettitto
Aspiring Pro
Posts: 6,346
Thanks: 32
Fixes: 5
Registered: ‎26-11-2011

Re: Madasafish Domain

Hi,
Can you please let me know what the Ticket ID/Reference is so we can get this picked up for you?
Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Madasafish Domain

Quote from: Midnight
Hi I have sent a PM to Bob Pullen to have a look.

It's also worth noting that while Bob does occasionally pop in to these forums, it's no longer his role to pick up these queries.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
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Fixes: 168
Registered: ‎04-04-2007

Re: Madasafish Domain

Quote from: darran
However, now that the .uk option is available, I would like to pick that up option but with a different registar, this I thought would be quite a painless task, until I needed my
admin email address, no admin portal on the madasafish site to look at, so, I thought....raise a ticket. easy enough question to ask, my admin email address on my domain.

Can you not get your admin address from a whois lookup

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

darran
Dabbler
Posts: 10
Registered: ‎09-04-2011

Re: Madasafish Domain

Ticket no is 86941352
and no, cannot get it from whois, nominet say they do not have it on record.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,478
Fixes: 168
Registered: ‎04-04-2007

Re: Madasafish Domain

Looks like Nominet are right. I've updated the address as per the information in your support ticket. I'd give it a day or so before attempting to register the .uk.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

darran
Dabbler
Posts: 10
Registered: ‎09-04-2011

Re: Madasafish Domain

Many thanks for the assist on this, was frustrating!
Still feell though I shouldn't have had to raise it here though, but do appreciate the rapid resolution.
Cheers
Darran