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Lousy Plus.Net phone support - how do you log a support ticket on the website?

pparker49
Interested
Posts: 1
Registered: ‎19-08-2017

Lousy Plus.Net phone support - how do you log a support ticket on the website?

  • So I have a house move to inform Plus.Net about.
  • The queues on the phone are appalling. But the helpful voicemail message says "sorry, perhaps go to the website?"
  • All the Help links on the website regarding moving house lead to webpages with a phone number on and the message "please call us". [-Censored-].
  • I cannot find any way to log a support ticket on the website. It's either missing, or the UX of the Plus.Net portal was designed by a mentally defective chimpanzee.
  • Now I'm here in the forum trying to find out HOW I LOG A SUPPORT TICKET THROUGH THE PLUS.NET PORTAL

Moderator's note by Dick (Strat) Avoidance of swear filter removed as per forum rule.