Login to Plus Net
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Re: Login to Plus Net
- « Previous
-
- 1
- 2
- Next »
Re: Login to Plus Net
31-01-2019 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@kenm What OS are you using? I have no problems accessing my member centre on W7 HP using Firefox x64, and I think you will find the 'FIX' applies to the specific user, not universally.
Re: Login to Plus Net
31-01-2019 1:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am using Windows 7 Pro. This is a recent problem and it seems that i can log in through Google Chrome
but not using normal Google
R
Re: Login to Plus Net
31-01-2019 1:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Login to Plus Net
31-01-2019 2:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I use Windows 7 / Internet Explorer
This has started in the last week.
Prior to then I was opening member centre every day because I had Questions open that I didn't want closed.
I have a shortcut on my desktop, click to open, accept conditions box, straight to login page (details Saved) the page with
the plonker with check shirt, one more click all my information open.
Now when I click my shortcut I get the same as ricky99 just a row of headings as he explained earlier.
Why when I click on account box and get 2 choices, I click (my one) broadband goes nowhere
click on mobile and get a login page I DO NOT HAVE MOBILE ACC.
Ken
Re: Login to Plus Net
31-01-2019 2:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK, @kenm, I understand your situation. Just as check, do you have another browser you could use to login?
Re: Login to Plus Net
31-01-2019 2:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
NO just have IE Windows 7
Bit reluctant to pick up phone to PN have spent hours waiting on phone lines over the last six months
only to be fobbed off with a load of garbage, (come to the forum if i need help)
Kenm
Re: Login to Plus Net
31-01-2019 2:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK, it was just a thought in case your browser had got it's knickers in a twist.
No mobile phone/tablet you could try?
Re: Login to Plus Net
31-01-2019 3:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It previously failed for me on Linux running latest Firefox.
Seems OK now.
Notice that the other problem where inputting some destination sub-page just lets you login - then just stops, forcing you to tediously navigate the maze of Plusnet menus on a rather sluggish web site is still present.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Login to Plus Net
31-01-2019 4:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have just searched online for PlusNet Login opened page just shows the 6boxes
clicked acc- clicked broadband - nothing
clicked acc- clicked mobile - accept cookies - log in boxes (I entererd my details but said oops a mistake)
Just noticed on community a message from philipdp saying he couldn't access his account with IE
looks like he been on the phone comment listed in account/billing
Re: Login to Plus Net
01-02-2019 2:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@kenm wrote:
Just noticed on community a message from philipdp saying he couldn't access his account with IE
looks like he been on the phone comment listed in account/billing
Thanks for the note of where it was post URL is https://community.plus.net/t5/My-Account-Billing/Can-t-open-My-Account-Broadband-and-Phone-using-Int... , in case the Moderators might wish to merge the threads, maybe.
.
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page