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Logiin incorrect error 530

jorvikmik
Grafter
Posts: 160
Thanks: 6
Registered: ‎29-12-2007

Logiin incorrect error 530

FTP down and site itself very intermittent (hoyhigh)
Family have 4 plusnet accounts and other 3 are ok
10 REPLIES 10
jorvikmik
Grafter
Posts: 160
Thanks: 6
Registered: ‎29-12-2007

Re: Logiin incorrect error 530

Correction - All the 4 are down
gm4jjj
Rising Star
Posts: 697
Thanks: 7
Fixes: 3
Registered: ‎30-07-2007

Re: Logiin incorrect error 530

Same problems here. Sad
thejudge
Grafter
Posts: 611
Thanks: 6
Registered: ‎01-08-2007

Re: Logiin incorrect error 530

And here.
jorvikmik
Grafter
Posts: 160
Thanks: 6
Registered: ‎29-12-2007

Re: Logiin incorrect error 530

Just wish they had put something on the status page which would have saved me a couple of hours as I thought that I had a PC problem initially.
thejudge
Grafter
Posts: 611
Thanks: 6
Registered: ‎01-08-2007

Re: Logiin incorrect error 530

Yeah, intermittent 404s on my site, or graphics/css not loading properly (or at all).
thejudge
Grafter
Posts: 611
Thanks: 6
Registered: ‎01-08-2007

Re: Logiin incorrect error 530

FTP seems to be back now, but site still flaky.
Martha
Grafter
Posts: 81
Registered: ‎14-10-2010

Re: Logiin incorrect error 530

Hey guys,
Sorry about the lack of information, about 7 - 8pm ish I called an engineer out as we had noticed a few errors on FTP (which would of caused what you've all noted above) -- we had one of our homepages hit a bit, thought it should of been fixed as of about 30 - 45 minutes ago, though if you are still experiencing errors, bear with us.
Bob's aware of this and I'll give our engineer another heads up to let him know we're still having issues.
Sorry about that! Undecided
Kungaloosh
Grafter
Posts: 71
Registered: ‎23-08-2007

Re: Logiin incorrect error 530

Thanks for the update Martha Smiley
Shopuld we rasie a ticket anyway or just be patient ?
Martha
Grafter
Posts: 81
Registered: ‎14-10-2010

Re: Logiin incorrect error 530

Quote from: Kungaloosh
Shopuld we rasie a ticket anyway or just be patient ?

I'd leave it be for now, poor night shift have a lot to answer as it is! Chances are it will be fixed before they get round to your ticket.
If it's not working by about 12PM tomorrow raise a ticket and quote this forum post in, I'll happily look them up when I get in (Around 2pm tomorrow)
We've just called the engineer again to hopefully get something sorted, fingers crossed it'll be fixed by the early hours of t'morn Smiley
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,478
Fixes: 168
Registered: ‎04-04-2007

Re: Logiin incorrect error 530

Should be sorted now folks, shout up if you encounter any more problems.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵