cancel
Showing results for 
Search instead for 
Did you mean: 

Leaving BT for Plusnet - equipment the same?

FIXED
SkylineUK_Dup
Rising Star
Posts: 84
Thanks: 14
Registered: ‎02-06-2016

Leaving BT for Plusnet - equipment the same?

I can cut my monthly costs by two thirds by moving to Plusnet when my BT contract ends in a few weeks.

As BT own Plusnet, would I just keep my BT routers and discs, or would Plusnet send now ones?

7 REPLIES 7
MisterW
Superuser
Superuser
Posts: 17,329
Thanks: 6,977
Fixes: 486
Registered: ‎30-07-2007

Re: Leaving BT for Plusnet - equipment the same?

Fix

You'll probably find that BT will want their router and discs returned. Plusnet will supply a new Hub2 router which is similar to the BT Smart Hub 2. They don't supply discs.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

SkylineUK_Dup
Rising Star
Posts: 84
Thanks: 14
Registered: ‎02-06-2016

Re: Leaving BT for Plusnet - equipment the same?

Thanks.  If they don't supply discs I won't be able to get coverage all over my house.  Are we supposed to buy them ourselves?  They're about £90! 

SkylineUK_Dup
Rising Star
Posts: 84
Thanks: 14
Registered: ‎02-06-2016

Re: Leaving BT for Plusnet - equipment the same?

NB: We have a solar panel and battery system which need continuous connection to the Internet, but the equipment is at the opposite end of the house to where the fibre enters the house, i.e. and where the router is.  At present we have a BT extension disc which the solar panel equipment can 'see'.

RealAleMadrid
Aspiring Hero
Posts: 2,976
Thanks: 1,586
Fixes: 62
Registered: ‎07-07-2009

Re: Leaving BT for Plusnet - equipment the same?

@SkylineUK_Dup  Without more info about which router and discs you have it is difficult to assist. I believe the latest BT Hubs do not allow a Plusnet user to login. Some types of discs need a BT app to set them up, not available on Plusnet.

Plusnet's Hub2 has reasonable coverage but not for a large property, so you will have to provide the equipment required to achieve full coverage. Ethernet connected wireless access points are the best way to do it, or a different router that supports a wireless mesh system.  Expect to have to spend some money.☹️

Edit:  Just a thought, you could move the router to a more central position in the house with an ethernet connection, it doesn't have to be near the ONT

dvorak
Moderator
Moderator
Posts: 30,080
Thanks: 6,788
Fixes: 1,491
Registered: ‎11-01-2008

Re: Leaving BT for Plusnet - equipment the same?


Moderators Note


This topic has been moved from Broadband to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
RobPN
Seasoned Hero
Posts: 5,356
Thanks: 2,842
Fixes: 13
Registered: ‎17-05-2013

Re: Leaving BT for Plusnet - equipment the same?


@SkylineUK_Dup wrote:

Thanks.  If they don't supply discs I won't be able to get coverage all over my house.  Are we supposed to buy them ourselves?  They're about £90! 


@SkylineUK_Dup 

You said in your OP you were moving from BT to lower your monthly costs - shock, horror - you can't have your cake and eat it.

I'll say no more, oh, except that £90 is far less than the cost of a solar panel and battery system ... 

SkylineUK_Dup
Rising Star
Posts: 84
Thanks: 14
Registered: ‎02-06-2016

Re: Leaving BT for Plusnet - equipment the same?

I think folks like you hang about on community boards in order to be offensive. How sad.