Issues accessing CGI space

[#1]

Hi
I am having trouble getting my FTP client to connect to my CGI space.
Are there any known issues at present? My settings are below (less the password).
Control Panel URL:         https://hosting.plus.net
Control Panel Username: ccgi.crazeeworld.plus.com
Control Panel Password:
FTP Server address:         ccgi.crazeeworld.plus.com
Thanks in advance.
Ian

[#2]

Have got in through web portal - a bit of a tortuous way around!!

[#3]

Has a master FTP password been set for your domain?
You could try resetting it using the bottom left text boxes on the control panel FTP Manager page.