Is there a problem with uploading to Plusnet webspace
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Is there a problem with uploading to Plusnet webspace
12-04-2016 8:37 PM
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Just uploaded a small jpg file and the upload speed crawled (speed test result 10Mb/s upload)
Re: Is there a problem with uploading to Plusnet webspace
12-04-2016 9:29 PM
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Just tried again and there is definitely a problem with the ftp connection timing out
Re: Is there a problem with uploading to Plusnet webspace
12-04-2016 9:32 PM - edited 12-04-2016 9:43 PM
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This is interesting, as the FTP servers are behind new load balancers. I noticed some oddities with my FTP client the other day but thought it was a localised issue.
Anybody else able to confirm they've issues?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is there a problem with uploading to Plusnet webspace
12-04-2016 9:45 PM - edited 12-04-2016 9:46 PM
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I've had issues for the past few days with an app which FTP uploads to my homepages site every 10 minutes.
I've cleared the app's FTP log now but will see what tomorrow brings.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Is there a problem with uploading to Plusnet webspace
12-04-2016 9:46 PM
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Speed issues, or timeouts @Strat?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is there a problem with uploading to Plusnet webspace
12-04-2016 9:48 PM - edited 12-04-2016 9:49 PM
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Timeouts
426 error if memory serves.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Is there a problem with uploading to Plusnet webspace
13-04-2016 5:48 PM
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still horrible
Re: Is there a problem with uploading to Plusnet webspace
14-04-2016 12:14 PM
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Just tried uploading a 100MB file and it transferred at a steady 3.5Mbps without any interruptions:
>ftp ftp.plus.net Connected to ftp.plus.net. 220-PLEASE NOTE: If you have a non-subscription account you 220-will only be able to login to this ftp server if you are 220-dialled into our network. 220- 220-A Maximum of 4 concurrent connections are allowed to this 220-server, each session is limited to 256KB/s downloads. 220- 220 Plus.Net FTP Server #1 ready 200 UTF8 set to on User (ftp.plus.net:(none)): binarybob 331 Password required for binarybob Password: 230 User binarybob logged in ftp> cd htdocs 250 CWD command successful ftp> put 100MB.zip 200 PORT command successful 150 Opening ASCII mode data connection for 100MB.zip 226 Transfer complete ftp: 104857600 bytes sent in 238.32Seconds 439.99Kbytes/sec.
Certainly not a conclusive test, so if anyone can provide further evidence of the issues being seen then it would be appreciated.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is there a problem with uploading to Plusnet webspace
14-04-2016 1:42 PM - edited 14-04-2016 1:43 PM
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Seems fixed - uploaded a 10MB file at full speed (about 10Mb/s) so what went wrong
Re: Is there a problem with uploading to Plusnet webspace
14-04-2016 3:55 PM
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I'm still getting the odd error 426
14/04/2016 15:50:30 : FTP Connect Timeout
14/04/2016 15:50:30 : FTP Connect Error, Error code = 426
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Is there a problem with uploading to Plusnet webspace
14-04-2016 7:32 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is there a problem with uploading to Plusnet webspace
14-04-2016 9:55 PM - edited 14-04-2016 10:04 PM
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Fairly randomly but roughly every hour.
The app is Cumulus from http://sandaysoft.com/
I've changed the upload frequency from 10 minutes to 5 minutes and will save an ftp log (it's optional).
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Is there a problem with uploading to Plusnet webspace
15-04-2016 1:53 PM
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@bobpullen no errors today so far over a 4 hour period
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Is there a problem with uploading to Plusnet webspace
25-04-2016 10:59 AM - edited 25-04-2016 3:50 PM
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Problem has now come back
@Strat are you seeing it
Re: Is there a problem with uploading to Plusnet webspace
25-04-2016 4:22 PM
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Yes.
25/04/2016 15:27:31 : FTP Connect Timeout
25/04/2016 15:27:32 : FTP Connect Error, Error code = 426
25/04/2016 15:28:02 : FTP Connect Timeout
25/04/2016 15:28:02 : FTP Connect Error, Error code = 426
25/04/2016 15:54:32 : FTP Connect Timeout
25/04/2016 15:54:32 : FTP Connect Error, Error code = 426
25/04/2016 16:21:32 : FTP Connect Timeout
25/04/2016 16:21:32 : FTP Connect Error, Error code = 426
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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