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Mav
Moderator
Moderator
Posts: 21,726
Thanks: 4,489
Fixes: 504
Registered: ‎06-04-2007

Re: Where do I go to check my PlusNet speed profile

Moderator's Note(s)

Further topics merged..

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,053
Thanks: 9,700
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Registered: ‎21-04-2017

Re: Where do I go to check my PlusNet speed profile

We can still see the current line speed on your account. If anyone needs to know it I’d recommend asking us to check the connection profile as that’s how it’s known internally. 

While it certainly aims to be this, the term current line speed could be a bit ambiguous as you may see an adviser instead providing you with the current sync rate of your connection (which would be correct if you ask for the current line speed).

Hope this helps. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet