cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

IP Profile page link

Mav
Moderator
Moderator
Posts: 20,735
Thanks: 3,950
Fixes: 436
Registered: ‎06-04-2007

Re: Where do I go to check my PlusNet speed profile

‎19-03-2019 9:24 PM

Moderator's Note(s)

Further topics merged..

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Message 46 of 47
(507 Views)
0 Thanks
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,291
Thanks: 6,870
Fixes: 1,141
Registered: ‎21-04-2017

Re: Where do I go to check my PlusNet speed profile

‎19-03-2019 10:27 PM

We can still see the current line speed on your account. If anyone needs to know it I’d recommend asking us to check the connection profile as that’s how it’s known internally. 

While it certainly aims to be this, the term current line speed could be a bit ambiguous as you may see an adviser instead providing you with the current sync rate of your connection (which would be correct if you ask for the current line speed).

Hope this helps. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Message 47 of 47
(496 Views)
0 Thanks