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Mav
Moderator
Moderator
Posts: 20,735
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Registered: ‎06-04-2007

Re: Where do I go to check my PlusNet speed profile

Moderator's Note(s)

Further topics merged..

Forum Moderator and Customer
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Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,291
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Registered: ‎21-04-2017

Re: Where do I go to check my PlusNet speed profile

We can still see the current line speed on your account. If anyone needs to know it I’d recommend asking us to check the connection profile as that’s how it’s known internally. 

While it certainly aims to be this, the term current line speed could be a bit ambiguous as you may see an adviser instead providing you with the current sync rate of your connection (which would be correct if you ask for the current line speed).

Hope this helps. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team