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Mav
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Re: Where do I go to check my PlusNet speed profile

‎19-03-2019 9:24 PM

Moderator's Note(s)

Further topics merged..

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Gandalf
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Re: Where do I go to check my PlusNet speed profile

‎19-03-2019 10:27 PM

We can still see the current line speed on your account. If anyone needs to know it I’d recommend asking us to check the connection profile as that’s how it’s known internally. 

While it certainly aims to be this, the term current line speed could be a bit ambiguous as you may see an adviser instead providing you with the current sync rate of your connection (which would be correct if you ask for the current line speed).

Hope this helps. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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