IP Profile page link
@nozzer, as you've got a static IP address the connection profile on your account will restrict your throughput if it's set below the IP profile of your line because connections with static IP's route differently across our network through additional equipment known as the BNG's. Anyone with a dynamic IP shouldn't be affected by the profile on their account.
@smithcomputers, it looks like your connection is still routing the way you would do if you had a static IP despite having a dynamic one. I've made a change to correct that which should go through on or around 18/03/2019.
Would it be too hard to conditionally show the "Current Line Speed" for those connections for which it is still relevant, and not display it for those it doesn't ?
Alternatively could the "Current Line Speed" be displayed on the [Static IP] page under [Your static IP details] ?.
Being a keen DSL "target SNR" tweaker (currently 0.7 to 0.9dB 
), and being on a static IP, I very regularly check my connections "Current Line Speed" as part of obtaining the absolute maximum line throughput. Knowing when the Plusnet "Current Line Speed" has caught-up with the BT IP profile is essential information to know when I'm optimising my connection.
Equally there have been many occasions when following a thunderstorm, or BT playing with other people's phone lines in the Openreach underground chamber, that my actual download speed has halved. After checking my modem sync speed is normal, then checking the BT IP profile is where it should be, I've gone to the Plusnet "Current Line Speed" and discover that is where the problem is, with that either waiting to catch up, or is inexplicably stuck requiring a line reset to clear it.
Having the "Current Line Speed" information available meant that I could do the diagnostics, and then it was a simple matter of asking Plusnet support to update the figure or order the line reset.
Are Plusnet going to be happy when I'm frequently contacting support regarding slow speeds, to which I'll be told to run through the faults process, wasting everyone time, and get into arguments with untrained call operators who will say "we don't use Current Line Speed" when clearly there are some of us that are affected by it.
@Anonymous wrote:
Would it be too hard to conditionally show the "Current Line Speed" for those connections for which it is still relevant, and not display it for those it doesn't ?
We're building something now that will perform a line check as you access the page. That will give all users their current line speed.
@JonoH wrote:
We're building something now that will perform a line check as you access the page. That will give all users their current line speed.
Surely performing a line check will give the BT IP profile rather than the Plusnet "Current Line Speed" ? 
I'm not too bothered about BT IP profile because that is usually OK, but it's the Plusnet "Current Line Speed" getting out of step and getting stuck that causes me the biggest problems !
Our data transfer rate has been removed from our account 
Plusnet are working on an alternative - my guess is it'll be the same as BT's customer 'check from the router to exchange' offerings
We now can continue to get it from the BTw speedtester site (when it works!)
I think plusnet staff can also find it - they might posted it on here, or possibly on a ticket, not sure now.
Yes, I too would like to know where this essential information can be found 
Until recently it was here - https://portal.plus.net/my.html?action=data_transfer_speed
I don't understand why it is that every time Plusnet do an update to the Member Centre, it becomes harder to navigate, increasingly slower as more useless and unnecessary page formatting is used, and that the most frequently visited pages have been disappearing one after another. 