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I would like to use a Domain I have registered with you on a Wordress.Com site

MichaelLeete
Newbie
Posts: 4
Registered: ‎18-02-2016

I would like to use a Domain I have registered with you on a Wordress.Com site

Hello,
I have tried to follow the Wordpress instructions to do this myself https://en.support.wordpress.com/map-existing-domain/
It tells to replace any existing name servers with these three domain name server (DNS) addresses
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM
I can't see anywhere where I can do this.
Would appreciate some help
Michael
6 REPLIES 6
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: I would like to use a Domain I have registered with you on a Wordress.Com site

It's not possible I'm afraid Michael, without transferring your domain to another registrar.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

MichaelLeete
Newbie
Posts: 4
Registered: ‎18-02-2016

Re: I would like to use a Domain I have registered with you on a Wordress.Com site

Thanks for the quick reply Bob.
Two questions.
1. When I find a new registrar is transfer to them a simple process?
2. Will my website that you host still be accessible on my other domains?
Michael
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: I would like to use a Domain I have registered with you on a Wordress.Com site

Is it a .uk domain you have?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

MichaelLeete
Newbie
Posts: 4
Registered: ‎18-02-2016

Re: I would like to use a Domain I have registered with you on a Wordress.Com site

Hi Bob
Yes its classictrials.co.uk
Michael
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: I would like to use a Domain I have registered with you on a Wordress.Com site

In which case it's straight-forward. You just need to use the transfer option in the Member Centre and enter the IPS Tag of the registrar you're moving to. If that's not available then you can raise a ticket and we'll arrange it manually.
You Plusnet-hosted website will still be accessible as www.<username>.plus.com.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

MichaelLeete
Newbie
Posts: 4
Registered: ‎18-02-2016

Re: I would like to use a Domain I have registered with you on a Wordress.Com site

Thanks Bob you have been very helpful.
I remember you were very helpful a good few years ago as well.
Michael