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I would like to port my VOIP number in from Voipfone to Plusnet to replace my existing landline numb

FIXED
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,634
Thanks: 10,212
Fixes: 1,606
Registered: ‎21-04-2017

Re: I would like to port my VOIP number in from Voipfone to Plusnet to replace my existing landline

Hi @pauljs,

I’m really sorry for the confusion here. It appears our initial number importing checks were successful, so subject to further checks, we should be able to import your VOIP number and renumber your line with it. 

If you don’t want to go ahead, then I would either give us a call on 0800 432 0200 or update that ticket 232592088 and our Support Team can cancel the import order. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
pauljs
Grafter
Posts: 37
Thanks: 5
Fixes: 1
Registered: ‎26-09-2016

Re: I would like to port my VOIP number in from Voipfone to Plusnet to replace my existing landline

Done.  Updated Ticket.