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I like Plusnet a lot but Norton AV is a mess

grazuncle
Grafter
Posts: 27
Thanks: 6
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Registered: ‎18-08-2022

I like Plusnet a lot but Norton AV is a mess

title say it all.

 

I like many others have had to 'find out' what Plusnet's AV supply actually means; is it for the first year/ new contracts/or as long as you are with them...?

 

Not for the first time i have had another  'reminder' from Norton to apply to renew... they now want nearly £80 for just a year!  After going through the sign up over the past two years i checked my subscription and got this

Screenshot 2024-09-18 133156.png

I am happy it is at that level but i don't like the email frighteners. 

Someone is not talking to Norton to say I'm covered and I still don't know what Plusnet's policy is re Norton AV whilst contracted to them.

.

5 REPLIES 5
Longliner
Seasoned Pro
Posts: 616
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Registered: ‎22-10-2014

Re: I like Plusnet a lot but Norton AV is a mess

No surprise here, I ditched Norton many years ago because of their renewal harrassment. McAfee was just as bad. But why bother with Norton at all? We have Windows Defender on four PCs, runs quietly in background, never needs attention, recent versions win top scores in most review sites. No known intrusions although we know it has caught two known nasties.

One might think that if it's given away free, it's not worth having, and PN doesn't give much away except its generous annual price rises 🙁

RobPN
Seasoned Hero
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Re: I like Plusnet a lot but Norton AV is a mess

@grazuncle 

Nobody is forcing you to use Norton!

However, if you do want to renew, the thread linked below may be of interest.

https://community.plus.net/t5/Everything-else/plusnet-protect-norton-renewal-urgent/m-p/1973158#M351...

 

EDIT:  I see you participated in that thread Undecided

MisterW
Superuser
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Re: I like Plusnet a lot but Norton AV is a mess

We have Windows Defender on four PCs, runs quietly in background, never needs attention, recent versions win top scores in most review sites. No known intrusions although we know it has caught two known nasties.

Only thing I noticed with Defender, was that it caused Thunderbird to go very slow (as in not responding to the UI) at times. Setting an ignore on the Tbird profile directory fixed it. Previously I'd run Malwarebytes as the full version was free from my bank, but they discontinued the offer.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

grazuncle
Grafter
Posts: 27
Thanks: 6
Fixes: 2
Registered: ‎18-08-2022

Re: I like Plusnet a lot but Norton AV is a mess

Thanks for replying..

 

I don't feel forced at all... just like to know either way... Seems such a simple thing to define...

 

I used to have Bullguard and then Norton bought them out. There are others if I need anything - I get that 👍

Longliner
Seasoned Pro
Posts: 616
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Registered: ‎22-10-2014

Re: I like Plusnet a lot but Norton AV is a mess

@MisterW 

Ah yes, Thunderbird. I posted last week having quit TB after many years after it deleted months of emails as well as other messing about. The forums suggest that's it not a good idea to permit certain exemptions though I don't understand the tech details. Anyway, I've had enough of its instabilities, like Firefox its open sourcing has died the death of a thousand 'updates' by many helpers ... My post is here