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How to request rDNS

clephanecameron
Newbie
Posts: 1
Registered: ‎01-04-2020

How to request rDNS

Hi,

 

I use PlusNet via John Lewis Broadand and I now have a static IP which I am using for web hosting.

My DNS servers are:

  - Primary DNS server:212.159.6.10 (cdns02.plus.net)

  - Secondary DNS server:212.159.6.9 (cdns01.plus.net)

I have set up to host emails too however I cannot see any option to request an rDNS entry for each of my domains.

How do I request it?

Thanks,

Jimmy

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,037
Thanks: 4,565
Fixes: 1,165
Registered: ‎11-01-2008

Re: How to request rDNS


Moderators Note


This topic has been moved from Fibre to Everything Else

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EdWeasley
Plusnet Help Team
Plusnet Help Team
Posts: 122
Thanks: 7
Fixes: 3
Registered: ‎09-03-2020

Re: How to request rDNS

Hi @clephanecameron,

 

Thank you for taking your time to get in touch.

 

I am very sorry that you are having a problem with our service.  In regards to reverse dns we are able to request this to change however we cannot add both primary and secondary we can only have one.

 

In regards to assistance this is not something we are able to support with and please contact the company who hosts this for you.

 

I am very sorry for any inconvenience caused.

 

Kind regards,

 

Josh

 Josh Berriman
 Plusnet Help Team