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How report a phone line fault? - can't find email or messaging link

pkroberts
Dabbler
Posts: 15
Registered: ‎01-12-2015

How report a phone line fault? - can't find email or messaging link

Can anyone tell me how to report a fault on a phone line other than by phone? I can't seem to find any way to email or report faults online and apart from the annoying very long hold times I prefer to have a record of any conversations.

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,474
Thanks: 250
Fixes: 49
Registered: ‎26-03-2018

Re: How report a phone line fault? - can't find email or messaging link

Hi @pkroberts 

 

You can troubleshoot and report phone issues here

 

I can see, however, from this ticket that we are already aware of the issue and have raised it to our supplier to investigate further. 

 

Kind Regards,

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team