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How do I raise a support ticket?

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john10001
Grafter
Posts: 35
Thanks: 1
Registered: ‎08-09-2012

How do I raise a support ticket?

The chat isn't working. How do I raise a ticketHuh

3 REPLIES
Superuser
Superuser
Posts: 1,884
Thanks: 470
Fixes: 7
Registered: ‎05-11-2008

Re: How do I raise a support ticket?

Unfortunately PN no longer offer support via ticket.

When you say "The chat isn't working." do you mean it is not showing? , if so, this could be caused by ad blocking software 

Also try chat from this link here

Mike
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: How do I raise a support ticket?

You can still raise complaint tickets: https://www.plus.net/wizard/index.html?p=wizard&page=22909&wizard_id=38

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Shutz
Newbie
Posts: 1
Registered: ‎20-09-2017

Re: How do I raise a support ticket?

Arghh So if PN dont use support tickets, why does it tell me to raise one then?  This is a definite UX issue, I'm sure someone will pick it up soon.