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How do I go about getting faster broadband fitted to my area

Youngy1
Newbie
Posts: 3
Registered: ‎30-03-2022

How do I go about getting faster broadband fitted to my area

Hi I currently only have 20mb download speed and need faster speeds can anyone point me in the right direction to get faster speeds fitted in my area
7 REPLIES 7
jab1
Legend
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Registered: ‎24-02-2012

Re: How do I go about getting faster broadband fitted to my area

@Youngy1 Welcome to the forums. Are you with Plusnet, or another ISP? Irrespective, post a screenshot of the output from this link (obscuring/hiding your phone number) and we can advise further.BT Broadband 

John
Youngy1
Newbie
Posts: 3
Registered: ‎30-03-2022

Re: How do I go about getting faster broadband fitted to my area

Hi I can't post screen shots for some reason
dvorak
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Re: How do I go about getting faster broadband fitted to my area


Moderators Note


This topic has been moved from ADSL Broadband to Everything Else

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Youngy1
Newbie
Posts: 3
Registered: ‎30-03-2022

Re: How do I go about getting faster broadband fitted to my area

@jab1 Screenshot (2).png

dvorak
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Re: How do I go about getting faster broadband fitted to my area

You can get FTTP which will give you vastly more speed.
However PN haven't launched their FTTP product yet and no definitive time scales have been released but it is expected this year.
If you were to move to BT or EE FTTP then PN would waive any early exit fees.
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jab1
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Registered: ‎24-02-2012

Re: How do I go about getting faster broadband fitted to my area

Beat me to it, @dvorak 😉

John
dvorak
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Re: How do I go about getting faster broadband fitted to my area

Also noticed that your speeds are below the handback threshold so may well be worth reporting a fault at https://faults.plus.net

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