cancel
Showing results for 
Search instead for 
Did you mean: 

How do I copy files on my web space

giraffeandtiger
Grafter
Posts: 68
Thanks: 1
Registered: ‎03-09-2007

How do I copy files on my web space

Hello,
I want to copy the contents of one directory to another in my area on ftp.plus.net.  Unfortunately I don't seem to be able to telnet into this area ...
Is there any way to initiate a copy on the ftp space?  or am I restricted to doing a download first and then an upload to get the stuff copied?
(It is very annoying to try doing it this way because of constant timeouts from the plus net FTP server) - incidentally, does anyone else find this timeout issue on FTP annoying?  Why is it so bad?
Thanks,
Alan
7 REPLIES 7
jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: How do I copy files on my web space

I don't find the timeouts annoying - because I don't see any!
Have you tried changing the passive mode setting in your FTP software?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
giraffeandtiger
Grafter
Posts: 68
Thanks: 1
Registered: ‎03-09-2007

Re: How do I copy files on my web space

Wow, swift reply 🙂
It gives me hope to think there might be a way to stop the infuriating timeouts!  Cheesy
I'm using Filezilla and passive mode is currently disabled, but I'll try enabling it to see if it makes a difference.  The other setting I changed recently that seemed to ease the issue a bit was to disable the 'use multiple connections' option.  Could it be my firewall too?  (Cyber Armour Personal Firewall - I'll try killing it for a bit while the upload happens)
I'm also still in need of a way to copy files locally using a remote command like cp through telnet if it were possible to telnet into the ftp.plus.net area ...
giraffeandtiger
Grafter
Posts: 68
Thanks: 1
Registered: ‎03-09-2007

Re: How do I copy files on my web space

Passive mode seems to be better disabled (didn't seem to upload at all with passive mode enabled)
I also tried disabling my firewall and virus checker but that didn't affect the timeout situation.  I get a timeout every 20 or so transfers ...
I also got this message once or twice ...
'530 Sorry, the maximum number of clients (4) for this user are already connected.' but after a pause and an auto reconnect Filezilla continued to successfully upload more files.
What would be really useful is to get a list of recommended settings for the options of Filezilla that might effect uploads to ftp.plus.net.
I'm also still interested to know if there is any way to initiate a copy on the ftp.plus.net server (I can't telnet in ... is this the same for everyone?)
giraffeandtiger
Grafter
Posts: 68
Thanks: 1
Registered: ‎03-09-2007

Re: How do I copy files on my web space

I just noticed this in my Filezilla FTP log so thought that this might have been something to do with the timeouts ...
Quote
Status: Connected with ftp.plus.net. Waiting for welcome message...
Response: 220-PLEASE NOTE: If you have a non-subscription account you
Response: 220-will only be able to login to this ftp server if you are
Response: 220-dialled into our network.
Response: 220-
Response: 220-A Maximum of 4 concurrent connections are allowed to this
Response: 220-server, each session is limited to 64KB/s downloads and 
Response: 220-32KB/s uploads.
Response: 220 Plus.Net FTP Server #2 ready
Command: USER giraffeandtiger
Response: 331 Password required for giraffeandtiger.
Command: PASS ********
Response: 230 User giraffeandtiger logged in.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected

so I set 'speed limits' to the values shown in the log - but I'm still getting timeouts ...
I've just also noticed I've got compression turned on ... so I've turned that off - still getting timouts 😞
If it helps to see the log just before a timeout happens ...
Quote
Status:  Starting upload of C:\Data\gbr02321\personal\development\web pages\webpages18\more\past\events\pride_files\image005.wmz
Command: TYPE I
Response:  200 Type set to I
Command: PORT 10,0,0,3,6,22
Response:  200 PORT command successful
Command: STOR image005.wmz
Response:  150 Opening BINARY mode data connection for image005.wmz
Response:  226 Transfer complete.
Status:  Upload successful
Status:  Starting upload of C:\Data\gbr02321\personal\development\web pages\webpages18\more\past\events\pride_files\image006.gif
Command: TYPE I
Response:  200 Type set to I
Command: PORT 10,0,0,3,6,23
Response:  200 PORT command successful
Command: STOR image006.gif
Error:  Timeout detected!
Error:  Upload failed
Status:  Connecting to ftp.plus.net ...
Status:  Connected with ftp.plus.net. Waiting for welcome message...

Alan
PS Still need to know if I can do a file copy directly on the ftp.plus.net area
jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: How do I copy files on my web space

I think the next thing to try is a different FTP client. Can I suggest you give the FireFTP add-on for Mozilla a go as I have found that pretty reliable.
I'm not aware of any way of copy files on the homepages (ftp.plus.net) server.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
giraffeandtiger
Grafter
Posts: 68
Thanks: 1
Registered: ‎03-09-2007

Re: How do I copy files on my web space

Thanks, I'll give it a go.
hulls
Community Veteran
Posts: 1,699
Registered: ‎30-07-2007

Re: How do I copy files on my web space

Hi
For moving files around within my web space, I've found that using Internet Explorer is ok.
John