Help with CGI space - Where is it?

[#1]

Hi All, noob here
I'm trying to upload a simple php script to my CGI space, but I cant find my CGI space. The posts here give me 3 options :
http://cgi.(username).plus.com/
http://cgi.(username).plus.net/
http://ccgi.(username).plus.com/
None of the above produce a page of any significance - although #3 gives me 403 - access forbidden...
Please point me in the right direction - its only a simple feedback form - how hard can it be?

[#2]

Sorry - can someone move this to the right forum please?
Thanks

[#3]

The first two options are definitely wrong. The third one is right assuming you are a Plusnet customer (rather than Force9 or Free-online).
The likely cause of a 403 access error when trying to browse to the file is incorrect file permissions. Recommended file permissions for folders and files is given in the cgi platform php upgrade faq.

[#4]

I've checked and adjusted permission on my htdocs folder, but can't get to the cgi space?  I've logged a ticket and they said use ftp://cgi.plus.com/ but even that gives me a page not found.
Any more advice from anyone?

[#5]

Hi nytmyst
You should be able to find the details you need here.
http://www.plus.net/support/hosting/webspace/webspace_details.shtml
http://ccgi.username.plus.com is the URL to view your files.  You'll need an index file uploaded though as directory view is turned off.
The upload details you'll need are on the link.

[#6]

Quote from: nytmyst

I've logged a ticket and they said use ftp://cgi.plus.com/ but even that gives me a page not found.

I believe there is only one "educating tool" used by the whole Comms team - I rather they think with the volume of mistakes being made they need one each at the moment.

[#7]

Quote from: nytmyst

I've checked and adjusted permission on my htdocs folder, but can't get to the cgi space?

htdocs is on your homepages webspace, not ccgi. I thought from your opening post you'd successfully uploaded a file to your ccgi space (using an FTP client), but couldn't browse to it afterwards. Is that not the case?

[#8]

Quote from: Andrew

http://ccgi.username.plus.com is the URL to view your files.  You'll need an index file uploaded though as directory view is turned off.

Brilliant - thank you for this - I can now access the CGI space!.  You mentioned an index.php file to be required, what would this file contain (anything/nothing)? Any useful links as before?
This is where you can spot the noob!
Thank you very much again!

[#9]

Glad I could help
The index file is the 'front page' of your website (for want of a better term) and is what the CGI server will default to showing if it's present when people vist http://ccgi.username.plus.com
It doesn't have to be index.php.. it could be index.html, index.htm or index.something else (which I'm getting confirmation of at the moment, I'll post again shortly)
If you don't have an index file that the server recognises, you'll get an error.. unlike the standard 'homepages' sever, which would show you a list of the files in the directory.

[#10]

Thanks Andrew for replying and putting up with me!  I think, after your post, I might have missed out some useful information 
So, if I break it down:
Plusnet host my domain, and I'm uploading html files to (ftp://mydomain.co.uk/htdocs). 
One of these is a contact page where I want to grab visitors name, number, comments. 
Now after some useful replies here, I understand that the CGI script needs to be on the CGI space (ftp://cshell.plus.net/cgi-bin/). 
I've now got my send.php file there and believe they comply with the cgi permissions FAQ.
Now, my issue is (apart from not knowing what I'm doing!) do I need my index.html on the CGI space? If so, will navigation through the rest of the pages 'just work' or will I have to adjust the hyperlinks?
AND, If I want to call, the send.php, what path do I use?
Thanks, and sorry if I'm frustrating you!

[#11]

Ah I see, sorry I thought you were placing your whole site on the CGI server.  If you're just linking/calling the script then you don't need anything else on the CGI server.
The path would be http://ccgi.username.plus.com/directory-the-script-is-in/send.php (if it's in the root, just http://ccgi.username.plus.com/send.php.

[#12]

Note php scripts should not be placed in cgi-bin

[#13]

That doesn't matter any more jelv, the new platform allows php to be executed within the cgi-bin folder.

[#14]

IT WORKS!     
I'm soooo, pleased, thank you all very much!
Next up! MySQL! lol