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Haven’t received cash back email
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Haven’t received cash back email
23-10-2019 11:33 AM
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I recently joined plusnet fibre broadband as of 9/10/19. My activation date was 4/10/19 however there was issue with line and wasn’t up and running till 9/10/19. I joined via uswitch with the £60 cashback offer and was confirmed the reward was showing when I spoke to someone from plusnet when the order was setting up, however been up and running for a fortnight today and still haven’t received an email like I was told I would :(.
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Re: Haven’t received cash back email
23-10-2019 1:00 PM
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Hi @hotshot90,
I can see that you have since managed to get through to one of our colleagues at the customer service team who I hope managed to address your query.
Please let us know if there is anything else we can help with today.
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Re: Haven’t received cash back email
23-10-2019 1:01 PM
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Hi sorry yes this was resolved thankyou for reply
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Re: Haven’t received cash back email
23-10-2019 2:11 PM
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Message 4 of 4
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