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Has Plusnet been Hacked

DavMcCC
Dabbler
Posts: 20
Fixes: 1
Registered: ‎23-05-2016

Has Plusnet been Hacked

Last week I logged onto or opened firefox, some thing like that and up popped a you have won £50 blah blah blah just complete this survey to win £50 from PlusNet or wording to that effect... so I phoned plusnet give my user name when asked for my password, I told them I don't know and don't care what it is, but if you check your details you will see that I have pre re-paid my line rent for the 3rd or 4th year running.

 

Any way, I then went on to say about the pop up box and give them them the http:// line etc etc etc

All good, until I got a text message from Plusnet and I quote

[sic] We would love some feedback on your recent conversation with the team.  If you have 5 minutes please visit https:// www.surveymonkey.com/s/NC5RJSV

 

It's the same lot surveymonkey only a shorter line

Right now that I have told every one that gives a monkey where is my £50

 

Dave

and why did my password not work on this stupid site, had to re-reg

6 REPLIES 6
Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Has Plusnet been Hacked

Did you use the correct email address associated with your old forum account (not your Plusnet account?).

Perhaps @Chris can sort it out for you.

The text message re surveymonkey would be genuine, but no idea about the pop-up.

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,908
Thanks: 2,513
Fixes: 168
Registered: ‎04-04-2007

Re: Has Plusnet been Hacked

I don't think the pop up is genuine.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

DavMcCC
Dabbler
Posts: 20
Fixes: 1
Registered: ‎23-05-2016

Re: Has Plusnet been Hacked

Is this a new forum ?Huh

Anotherone
Community Veteran
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Has Plusnet been Hacked

Yep, the old forum was SMF powered, this is a Lithium based one......

billnotben
Community Veteran
Posts: 7,242
Thanks: 1,764
Fixes: 2
Registered: ‎23-09-2010

Re: Has Plusnet been Hacked

I've seen that survey a few times.

 

It pops up randomly on different ad links. It looks genuine like all the other crappy surveys. I expect they get paid per click by plusnet.

Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Has Plusnet been Hacked

It's worth noting that it has been reported by other ISPs too.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.