Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
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Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
27-12-2019 2:53 PM - edited 27-12-2019 2:55 PM
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Screenshot taken 27/12/2019
There was until quite recently (within last 4 weeks) a "Further Diagnostics" tab to click which gave more detailed results.
This appears to have been removed?
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
27-12-2019 4:28 PM - edited 27-12-2019 4:29 PM
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That's a shame as it was useful to see if you were stuck on the wrong IP profile.
I guess some bright spark decided that if it isn't there you can't be wrong or questioned on it.
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
27-12-2019 4:31 PM
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Moderators Note
This topic has been moved from Fibre to Everything Else.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
27-12-2019 6:28 PM
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I thought it was just me.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
27-12-2019 6:44 PM
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Thanks for flagging this, I've replicated this on my own broadband connection and as far as I'm aware there's been no formal comms about the further diagnostics being removed and it's still part of our fault reporting process.
I've raised this to the relevant team for investigation though and I'll post back when I've got any updates I can share.
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
08-01-2020 9:53 AM
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As an update the further diagnostics has been temporarily removed from the speed-tester while work is carried out on it. If I get anything else I can share I’ll be sure to post back.
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
17-01-2020 10:17 AM
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Well there's nothing there at all now.
Maybe the "fix" is to ditch the tester completely.
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
17-01-2020 6:29 PM
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@billnotben Could you elaborate? The speedtester seems to work fine for me: https://speedtest.btwholesale.com
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
17-01-2020 6:59 PM - edited 17-01-2020 7:04 PM
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I see from your post the link has changed a bit.
Until a few days ago, and previously, I had been accessing that site via my bookmark http://speedtest.btwholesale.com/
What a difference an "s" makes.😀
And it's good to see that the change has also included the return of the "further diagnostics" button.
Re: Has BT Wholesale Speedtest Removed "Further Diagnostic" tab
17-01-2020 7:05 PM
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Yeah, we have to use the 'secure' version.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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