@Amina78 wrote:
Hi,
my internet signals are dropping continuously therefore i have decided to leave plus net. however, i have a call from so called plus net technical service to fix my internet.
It appears people are using plus net data to hack people data. I have received a called from so called "BT open reach", asked me install this software then requested to log in to bank account. They are stealing my information via your software/service. People had very strong indian accent, misusing this software and they were disparate to get more information.
clearly it appears to be fake call. can you please let me know:
how did they get information about me having issue with internet? is there information leaked from your service - can you please confirm if my and all the customer data is protected?
secondly, what i need to do to ensure they have not stolen any of my data from computer?
if any one can help and give suggestion then it would be great
They have no personal information about you, unless you have given it to them yourself.
The calls are dialled automatically in sequence - they have no idea who you are. You just answered their call.
What I do if called, ignore them and just put the receiver down. NOT on hook, just down on the table besides the phone and walk away. Eventually they will hang up and your phone will time out. At which point simply put the receiver back in place.
