Google chrome/ Amazon Alexa will not connect
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Google chrome/ Amazon Alexa will not connect
10-03-2018 7:01 PM
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I have just signed up to a 12mth contract only to find out that it WILL NOT connect to the only 2 gadgets that I need it for.....GOOGLE CHROME CAST & AMAZON ALEXA !!!! Has anybody else been mislead in the same way as me? I have been told to contact the ombudsman in 2mths time as I am not getting the full service that I have naturaly been provided with by every other internet service provider.
I would appreciate any help & information from any other disappointed customers that are wasting their hard earned money on a server that doesn't serve!
Re: Google chrome/ Amazon Alexa will not connect
10-03-2018 7:25 PM
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Re: Google chrome/ Amazon Alexa will not connect
11-03-2018 12:20 PM
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Sorry to hear that.
Can you run through the steps here and let us know how you get on?
Re: Google chrome/ Amazon Alexa will not connect
11-03-2018 3:57 PM
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@Browni - what router do you have?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Google chrome/ Amazon Alexa will not connect
11-03-2018 6:46 PM
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@dvorak I'm using an Asus DSL-AC88U with the devices mentioned connecting on the 5 GHz band.
Re: Google chrome/ Amazon Alexa will not connect
25-05-2018 12:02 PM - edited 25-05-2018 12:03 PM
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@dvorak wrote:
I didn't manage to get my Echo to connect to the hub one.
Is that connect at all or connect reliably? https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201602110 states that they work on both 2.4 & 5GHz ... any possibility that they are suffering from the same WiFi band flip-flopping we've seen with Apple products?
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Re: Google chrome/ Amazon Alexa will not connect
25-05-2018 12:07 PM
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Connected fine through my Airport Extreme and to a BT Hub.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Google chrome/ Amazon Alexa will not connect
25-05-2018 6:57 PM
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It's all of my WiFi connections. Amazon, google & allcast! Nothing can pick it up at all... I'm literally paying for NOTHING
Re: Google chrome/ Amazon Alexa will not connect
26-05-2018 1:15 PM
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Is WiFi switched on at the router at all?
You can easily check with one of the many WiFi network scanning phone apps
Re: Google chrome/ Amazon Alexa will not connect
26-05-2018 7:39 PM
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Its probably for the best...
Amazon's Alexa recorded private conversation and sent it to random contact
https://www.theguardian.com/technology/2018/may/24/amazon-alexa-recorded-conversation
"In The Beginning Was The Word, And The Word Was Aardvark."
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