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Google Home and Plusnet Hub One

FIXED
daaahhnuh
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎17-02-2014

Google Home and Plusnet Hub One

Just got a Google Home from the US and there seems to be a problem with the Hub One.  Upon set up of the Google Home, when it tries to connect to the wifi network, it causes the Hub One to perform a reboot.  I see there is a few reports of the same happening with the BT Home Hub.  Anyone know of a fix?

2 REPLIES 2
toggie101
Rising Star
Posts: 114
Thanks: 14
Fixes: 1
Registered: ‎02-04-2008

Re: Google Home and Plusnet Hub One

daaahhnuh
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎17-02-2014

Re: Google Home and Plusnet Hub One

Fix

Thank you! Worked out a fix and put it on the bottom of the thread linked above.  Basically the Google Home needs a firmware update, which it obviously needs an Internet connection to get to fix the issue.  So had to set up the old router to get the update and then set it up with the Plusnet Hub One.