cancel
Showing results for 
Search instead for 
Did you mean: 

Getting set up

janbrads
Newbie
Posts: 1
Registered: ‎01-04-2020

Getting set up

My Plusnet broadband was supposed to start today. I've got the router and my old broadband connection has been cut off but I've had no comms from Plusnet to tell me what's going on. Anyone got any idea how I find out? Customer service phone line isn't operating and no email address.

They aren't doing me proud yet!
1 REPLY 1
198kHz
Seasoned Hero
Posts: 5,115
Thanks: 1,948
Fixes: 32
Registered: ‎30-07-2008

Re: Getting set up

Welcome to the forum.  😊

 


@janbrads wrote:
They aren't doing me proud yet!

The Help Team on the forum are doing their best, but, national emergency, budget ISP - not a great mix.

Don't despair just yet - even in normal times it's quite usual for activation to happen any time up to midnight.  🤞

A journey of a thousand sites begins with a single click.

ADSL2+   Billion 7800N