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Freenetname domain.

FIXED
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Newbie
Posts: 3
Thanks: 3
Registered: ‎10-08-2020

Freenetname domain.

Please could you advise, i ceased paying for webmail with Madasafish, they had taken over my Freenetname domain which I also stopped using. Nominet say yourselves, Plusnet are the current registrar and habe kindly continued to register it for me. They have advised me to contact you as I am the original owner and would like to own it again. I have tried to transfer it to my current registrar, Fasthosts, but I presume you are using the original email to contact me and of course that does not work. Please advise the best way to go about this as nothing seems to be happening.
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4 REPLIES 4
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Newbie
Posts: 3
Thanks: 3
Registered: ‎10-08-2020

Re: Freenetname domain.

I have heard from Fasthosts. They have asked me to ask Madasafish/plusnet to change the ips tag To LIVEDOMAINS

I have tried a live chat but she could not help. Is there an email I can use to send you my details?
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Plusnet Help Team
Plusnet Help Team
Posts: 17,597
Thanks: 5,494
Fixes: 930
Registered: ‎21-04-2017

Re: Freenetname domain.

Fix

Thanks for getting in touch @Gabriella and sorry for the delay.

Can you drop me a PM with your account username and a contact number I can reach you on to organise this?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Newbie
Posts: 3
Thanks: 3
Registered: ‎10-08-2020

Re: Freenetname domain.

Thank you so much. It is now transfered. Great service from Gandalf and the Plusnet team.

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Plusnet Help Team
Plusnet Help Team
Posts: 17,597
Thanks: 5,494
Fixes: 930
Registered: ‎21-04-2017

Re: Freenetname domain.

Awesome and thanks for the post back @Gabriella

No problem at all, let me know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team