Freenetname domain name expiration.
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Freenetname domain name expiration.
25-01-2021 8:24 AM
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Hello, my Freenetname/Madasafish domain name is due for renewal again and will expire on February 1st. Last year I messaged the Plusnet Help account on Twitter for help, but this year there appears to be no response.
The domain is www.staffordtown.co.uk
I can provide my account username if required.
Thank you.
Re: Freenetname domain name expiration.
25-01-2021 12:43 PM
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Hi @Kard
A warm welcome to the forums. This is a subject the SUs have been monitoring - I will poke the channel!
Superuser citation
This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).
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Re: Freenetname domain name expiration.
29-01-2021 8:15 AM
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Hi again, is there any update on this? Time is rolling on and it's beginning to make me a little nervous.
Re: Freenetname domain name expiration.
29-01-2021 9:23 AM
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It could be worth calling 0800 432 0200 to renew your domain urgently if it’s due to expire soon
Re: Freenetname domain name expiration.
29-01-2021 9:32 AM
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I note that my Plusnet domain was renewed silently. Do you know it has not been reviewed or do you simply fear it has not based on prior experience?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Freenetname domain name expiration.
29-01-2021 10:16 AM
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I'll give it a couple more days before calling. Last year I was told I'd have to ask them to renew every year from then on.
Thanks for your replies, it's appreciated.
Re: Freenetname domain name expiration.
29-01-2021 1:04 PM
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A who.is check confirms your domain renewed today
Domain name: staffordtown.co.uk Data validation: Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012 Registrar: Plusnet Plc t/a Madasafish Broadband [Tag = MADASAFISH] URL: http://www.madasafish.com Relevant dates: Registered on: 05-Feb-2000 Expiry date: 05-Feb-2022 Last updated: 29-Jan-2021 Registration status: Registered until expiry date. Name servers: ns1.force9.net ns2.force9.net WHOIS lookup made at 13:03:15 29-Jan-2021
Re: Freenetname domain name expiration.
29-01-2021 2:15 PM
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Awesome, just got notified about the renewal too. Thanks all.
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