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Freenetname domain expiry

FIXED
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Newbie
Posts: 1
Registered: ‎10-10-2019

Freenetname domain expiry

Hi

 

My domain m-e-a.co.uk appears to have expired.  I can no longer access my email (other than via webmail) and website has gone.  Please help.  

 

This was a freenetname, then madasafish account.  I'm not aware of any plusnet account details, sorry.

username [Removed]

Thank you

 

 

Moderators Note: Personal information removed

5 REPLIES 5
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Plusnet Help Team
Plusnet Help Team
Posts: 8,085
Thanks: 963
Fixes: 392
Registered: ‎01-01-2012

Re: Freenetname domain expiry

Fix

Thanks for getting in touch @meas

I'm sorry to hear that this has happened.

I've raised this to the relevant team for the domain to be renewed.

We'll update you as soon as this has been done

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Dabbler
Posts: 16
Thanks: 6
Registered: ‎02-01-2018

Re: Freenetname domain expiry

Has this been fixed?  How long did it take?

I've got the same problem..  I've been waiting 3 days.. My ticket Number is 195217704

Plusnet Help Team
Plusnet Help Team
Posts: 746
Thanks: 83
Fixes: 29
Registered: ‎06-08-2018

Re: Freenetname domain expiry

Hi @electroglidekid,

 

Thanks for getting in touch and apologies for any delay to your request.

 

I've checked the notes on this today and this has been renewed.

 

Let us know if you need anything further.

 

Thanks - LF

 

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
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Dabbler
Posts: 16
Thanks: 6
Registered: ‎02-01-2018

Re: Freenetname domain expiry

Problem Resolved this morning,  emails started coming in about 11am and nominet showing domain registered for another year.

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Plusnet Help Team
Plusnet Help Team
Posts: 746
Thanks: 83
Fixes: 29
Registered: ‎06-08-2018

Re: Freenetname domain expiry

That's great to hear @elctroglidekid, I'm glad it's sorted. I'll update the ticket.

 

Let us know if you need anything further.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team