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Freenetname domain expired - please help

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Newbie
Posts: 1
Registered: ‎02-08-2010

Freenetname domain expired - please help

Hello,
My Freenetname/Madasafish domain expired on 7 October 2019, so assistance would be appreciated in getting it renewed. I've seen others on this forum have had similar issues which have since been resolved. Given that I have had this domain for some considerable time (20+ years) and am reliant on the associated email address I would appreciate your help in getting this sorted.

Kind Regards,

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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Freenetname domain expired - please help

Fix

Hi @tinus, thanks for your message.

 

Are you able to please PM me the domain in question, along with the email address?

 

With the above I should be able to get it renewed and back online within the next 24 hours.

 

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Newbie
Posts: 3
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Registered: ‎26-10-2019

Re: Freenetname domain expired - please help

I have exactly the same issue with a Freenetname/Madasafish domain. Would it be possible to get mine renewed as well?

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Plusnet Help Team
Plusnet Help Team
Posts: 16,864
Thanks: 5,153
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Registered: ‎21-04-2017

Re: Freenetname domain expired - please help

Thanks for getting in touch @hroots

Could you PM me your domain or Freenetname email address so I can get this renewed for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Newbie
Posts: 3
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Registered: ‎26-10-2019

Re: Freenetname domain expired - please help

Thanks @Gandalf . I've pm'd the details.

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Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Freenetname domain expired - please help

Thanks @hroots I'll pick it up tonight and make sure a task is raised to the appropriate team to renew your domain tomorrow

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Registered: ‎26-10-2019

Re: Freenetname domain expired - please help

Thank you so much!

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Plusnet Help Team
Plusnet Help Team
Posts: 16,864
Thanks: 5,153
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Registered: ‎21-04-2017

Re: Freenetname domain expired - please help

No problem @hroots, the task's raised now. Fingers crossed for an early morning renewal although it'd depend on how much work the guys have tomorrow. Officially the lead time is 3 working days although they're usually sorted rather speedily.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎28-10-2019

Re: Freenetname domain expired - please help

Hi, My domain has also recently expired, and I would like to get it restored.  How should I go about this ?

 

Thanks.

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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
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Registered: ‎06-08-2018

Re: Freenetname domain expired - please help

@AdrianS,

 

We've sent it to our Networks team to renew it for you. It should be renewed within 24 hours. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 75
Registered: ‎06-08-2018

Re: Freenetname domain expired - please help

@AdrianS,

 

Our networks team have now confirmed this has been renewed for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎28-10-2019

Re: Freenetname domain expired - please help

Thank you. All renewed and up and running.
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
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Registered: ‎25-09-2018

Re: Freenetname domain expired - please help

No problem @AdrianS Smiley

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Registered: ‎30-01-2019

Re: Freenetname domain expired - please help

Hello,

As others have posted,  I have had an email from nominet advising my freenetname domian has expired on 4th December.  Again been using this for 20years.

Are these now being automatically renewed agin, or do I need to contact someone as above?

 

Kind regards, Roy

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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
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Registered: ‎11-01-2018

Re: Freenetname domain expired - please help

Hi @Roy99

 

Thanks for highlighting this - if you could provide your domain and username via a PM we'll take a look at this for you.

 

@Gandalf - is this something that you're aware of?

 

Best wishes

 

Dave